Senior Loss Prevention Coordinator

Senior Loss Prevention Coordinator - International

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This role is essential in safeguarding company assets by identifying and managing delivery-related freight claims. You will be responsible for minimizing losses through proactive solutions, ensuring timely resolution of Overages, Shortages, and Damages (OS&D) issues, compiling and analyzing monthly reports, filing vendor claims for liability events, and communicating effectively across departments.

• Monitor OS&D Incidents:
  Review daily over, short, and damaged occurrences, ensuring timely resolution and maintaining high accuracy.
• Claims Reporting:
  Compile and distribute daily claims reports promptly, guaranteeing complete and error‑free documentation for internal tracking and compliance.
• Inventory & Account Adjustments:
  Process inventory and customer account adjustments quickly and accurately to maintain data integrity.
• Vendor & Carrier Agreement Review:
  Evaluate carrier and vendor MSAs regularly to confirm performance alignment and document findings for continuous improvement.
• Policy Compliance & Communication:
  Adhere to departmental policies while clearly communicating expectations to internal teams and external stakeholders.
• Root Cause & Corrective Action:
  Collaborate with team members to identify root causes of delivery discrepancies and implement corrective actions.
• Process Optimization:
  Identify and implement workflow enhancements that streamline OS&D resolution and claims reporting.
• Data Analysis:
  Track and analyze trends in OS&D incidents and claims to develop proactive strategies.
• Stakeholder Engagement:
  Build strong relationships with vendors, carriers, and internal teams through regular communication and feedback sessions.

• Bachelor’s degree from an accredited four‑year college or university, or equivalent combination of education and experience.
• Prior food industry or retail experience (preferred).
• Strong working knowledge of Microsoft Office, especially Excel.
• SAP experience.
• Strong written and verbal communication skills.
• Effective critical thinking, decision making, and problem‑solving skills.
• Ability to multi‑task, plan, prioritize, and set goals.
• Capacity to work well in a fast‑paced, dynamic environment.
• Respectful, approachable, and team‑oriented, building strong relationships.

• Financial solution driving and sound financial decision making.
• Critical and creative thinking, collaboration, and creative thinking.
• Ability to meet deadlines and changing priorities.
• Familiarity with International Shipping.
• Familiarity with Power BI.
• Experience in carrier liability, filing, and collecting freight claims.
• Familiarity with International / EXPORT rules and regulations.

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, disabled status, or any other protected class as required by law.

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, disabled status, or any other protected group status. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757‑357‑1595.

No relocation package available.