Senior Loss Prevention Coordinator

Have a seat at our table. When you join Smithfield, you become part of something special – a company that’s sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. As a Senior Loss Prevention Coordinator, you will play a critical role in safeguarding company assets by identifying and managing delivery-related freight claims. You will take ownership of minimizing losses through proactive solutions, ensuring timely resolution of Overages, Shortages, and Damages (OS&D) issues.

You will compile and analyze monthly reports, file vendor claims for liability events and communicate effectively across departments to keep projects on track and deadlines met. In this role, you will collaborate with Business Management, Sales, Vendors, and Customers to navigate complex challenges while maintaining exceptional service standards. You will leverage your analytical skills and attention to detail to uncover trends, recommend improvements, and drive initiatives that prevent future losses.

Occasional travel for training will allow you to deepen your expertise and strengthen partnerships, making you an integral part of a team committed to operational excellence and risk mitigation.

• Operational Excellence Monitor OS&D Incidents:
  Review daily Over, Short & Damaged (OS&D) occurrences, including refused product, quantity discrepancies, and quality exceptions, ensuring timely resolution and maintaining high accuracy.
• Claims Reporting:
  Compile and distribute daily claims reports promptly, guaranteeing complete and error-free documentation for internal tracking and compliance.
• Inventory & Account Adjustments:
  Process inventory and customer account adjustments quickly and accurately to maintain data integrity and support smooth operations.
• Compliance & Communication Vendor & Carrier Agreement Review:
  Evaluate carrier and vendor Master Service Agreements (MSAs) regularly to confirm performance alignment and document findings for continuous improvement.
• Policy Compliance & Communication:
  Adhere to departmental policies while clearly communicating expectations to internal teams and external stakeholders, ensuring consistent compliance.
• Root Cause & Corrective Action:
  Collaborate with team members to identify root causes of delivery discrepancies and implement corrective actions that reduce repeat issues and improve service levels.
• Continuous Improvement Process Optimization:
  Identify and implement workflow enhancements that streamline OS&D resolution and claims reporting, reducing turnaround times and improving efficiency.
• Data Analysis:
  Track and analyze trends in OS&D incidents and claims to develop proactive strategies that minimize future discrepancies.
• Stakeholder Engagement:
  Build strong relationships with vendors, carriers, and internal teams through regular communication and feedback sessions to enhance collaboration and service quality.

Bachelor’s degree from an accredited four-year college or university; or equivalent combination of education and experience, required. Bachelor's Degree, preferred. Prior food industry or retail experience, preferred. Strong Working knowledge of Microsoft Office, with emphasis on Excel. SAP…