Forward Deployed; Value Acceleration) Consultant
The Forward Deployed (Value Acceleration) Consultant — Life Sciences AI sits at the intersection of customer engagement and AI-native platform delivery. This role is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using Agentforce and Life Sciences Cloud (LSC) platform capabilities — while owning the roadmap and feature lifecycle for scalable, reusable accelerators that drive measurable value for Life Sciences customers.
You will partner closely with Life Sciences customer-facing teams, engineering, GDC delivery resources, and design to transform manual, fragmented workflows in Pharma, Biotech, and Med Tech into automated, AI-native solutions. You are customer-obsessed, execution-focused, and driven by the challenge of building solutions at the speed and quality that regulated industries demand.
Responsibilities Roadmap and Solution Ownership- Own the roadmap for Life Sciences process blueprints and AI-native accelerators, balancing strategic direction with near-term execution needs across the LSC portfolio
- Own the feature lifecycle for LS-specific blueprint components from discovery through launch and iteration
- Identify operational inefficiencies, manual processes, and automation opportunities across Life Sciences customer workflows — including HCP/HCO engagement, field force, clinical operations, and revenue cycle
- Partner with Life Sciences customer-facing leaders to map and analyze customer requirements for new AI-native solutions
- Build solution blueprints and workflow automations using current Agentforce and LSC platform capabilities
- Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions appropriate for regulated Life Sciences environments
- Validate, test, and iterate blueprints for accuracy, consistency, and performance against LS customer acceptance criteria
- Translate high-level strategic goals and Life Sciences customer requirements into clear PRDs, user stories, and technical acceptance criteria
- Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies
- Document solution architecture, demonstrations, and implementation guidelines — including Steel Thread validation in support of go-live readiness across Hub accounts
- Conduct user interviews and quantitative analysis to understand Life Sciences customer pain points and identify accelerator opportunities
- Act as the voice of the LS customer within the Agentforce development process, feeding structured insights to Product Engineering and the Hub's product feedback loop
- Partner with Engineering and Design to ensure technical feasibility and intuitive user experiences for Life Sciences personas
- Provide structured feedback to Product Managers on feature gaps needed to support LS-specific scalability and compliance requirements
- Support rollout and enablement of blueprint solutions across Hub teams, GDC delivery resources, and SI partners (Deloitte, Slalom, and others)
- Collaborate across the Ecosystems pillar on partner readiness and SI blueprint adoption
- 3 to 8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
- Experience building or deploying external-facing products in enterprise B2B SaaS environments
- Strong understanding of business workflow mapping, process modeling, and process improvement methodologies, with demonstrated application in Life Sciences or a regulated industry
- Proven experience translating business requirements into structured automated workflows or solutions
- Hands-on technical experience with…
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