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Customer Service Call Center Supervisor - KPI-Driven Leader

Job in Suffolk, Virginia, 23437, USA
Listing for: Suffolk County Water Authority
Full Time position
Listed on 2025-12-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 73000 - 85000 USD Yearly USD 73000.00 85000.00 YEAR
Job Description & How to Apply Below
A public utility organization in Suffolk is seeking a Customer Service Supervisor to enhance customer service quality. The ideal candidate will have at least 5 years of call center experience and 2 years in a supervisory role. Responsibilities include managing call center workflow, resolving customer issues, and supporting staff development. The salary ranges from $73,000 to $85,000, based on experience.

This is a full-time role requiring flexibility for evenings and weekends.
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