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Member Services Associate - Gym Front Desk

Job in Suffolk, Virginia, 23437, USA
Listing for: Planet Fitness
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Retail Associate/ Customer Service, English Customer Service
Salary/Wage Range or Industry Benchmark: 42000 - 100000 USD Yearly USD 42000.00 100000.00 YEAR
Job Description & How to Apply Below

Excel Fitness, a Planet Fitness franchise group, is hiring a Front Desk Team Player to deliver an outstanding member experience at our Suffolk, VA club. You’ll check in members, guide tours, assist with new sign-ups, handle account updates, and address questions while maintaining a clean, welcoming environment.

We value reliable, punctual team members with strong communication and diplomacy. Prior customer service experience and a High School diploma/GED are preferred; 18+ required.

Our organisation is growing, and we are hiring a Member Services Associate
- Gym Front Desk in Suffolk, VA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Member Services Associate
- Gym Front Desk role in the description above.

We appreciate your interest in this position.

Join Planet Fitness and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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