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Senior Banking Customer Success Leader: Adoption and Value

Job in Suffolk, Virginia, 23432, USA
Listing for: ServiceNow
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 114000 - 199000 USD Yearly USD 114000.00 199000.00 YEAR
Job Description & How to Apply Below

Service Now is seeking a Senior Customer Success Manager — Banking in Virginia to lead a portfolio of financial institution customers. You will align platform capabilities with regulatory and transformation priorities, guiding adoption and measurable outcomes across multi-year programs.

You will coordinate cross-functional teams, conduct executive business reviews, and advocate for customers to maximize value from their Service Now investment.

We are currently recruiting a Senior Banking Customer Success Leader:
Adoption and Value for our team in VA, United States.

All applications are reviewed carefully by our team.

The position is based in VA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 114..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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