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Guest Experience & BOPs Specialist

Job in Suffolk, Virginia, 23432, USA
Listing for: Macy's
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18000 - 25000 USD Yearly USD 18000.00 25000.00 YEAR
Job Description & How to Apply Below

Macy's At Your Service Colleague provides a seamless, personalized shopping experience by supporting BOPS, returns, and order pickups. You will help ensure the checkout process is smooth, assist customers with product inquiries, and keep the sales floor inviting and well-organized.

The role emphasizes strong customer service, teamwork and a willingness to work flexible hours including nights, weekends, and holidays to meet store needs.

As a Guest Experience & BOPs Specialist, you will play an important part at Macy's in VA, United States.

Join Macy's and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience & BOPs Specialist role at Macy's, based in VA, United States.

We are looking to fill the Guest Experience & BOPs Specialist position at Macy's in VA, United States.

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