Accounting Specialist Tolling at Virginia Department of Transportation

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Ensure accuracy of all financial transactions posted into Cardinal. Provide internal and external customers with financial services. Prepare accounting work papers, financial statements and other financial reports. Perform full range of accounting functions in accordance with GAAP, federal, state, and VDOT policies and procedures. Advise users on VDOT policies and practices. Support other accounting functions and projects as assigned. Respond to inquiries and provide excellent customer service.

Perform a variety of financial research, analyses, audit, evaluation, reconciliation and documentation of traffic and expected toll revenue transactional data for the Toll Facility as indicated by electronic toll and traffic management systems and CARS. Ensure financial creditability, accountability and accuracy of toll revenue collections, cash deposits, wire transfers, and related financial reporting from banking institutions and recorded by CO Fiscal Division.

How you will contribute:

• ACM Vault Audits:
  Perform detailed audits of all daily collected toll revenue and traffic data in all ACM lanes; reconcile daily financial data to reports received from Bank Services Provider and the ETC system expectations and financial reports and daily documentation of vault weights and revenuer counts transferred to Bank Service Provider. Audit all paperwork to justify any variances and reconcile all discrepancies directly with the Bank Services Provider.
  
  Reconcile vault management issues with Toll Operations and Technology and Maintenance staff.
• ARCS System Access Management:
  Create, distribute and track all Toll Facility Employee ARCS s used to access MLTs in attended lanes, ACM machines (vaults), and provide non-revenue passage at PPE.
• Compliance Review:
  Develop and perform compliance reviews on accounting transactions and documents to ensure work units operate within VDOT and State policies and procedures. Ensure accounting activity is performed in compliance with applicable VDOT and DOA policies and procedures. Organize and prioritize incoming accounting items. Audit, review and organize flow of accounting data submitted from VDOT sections. Ensure payments have the necessary documentation for processing.
• Customer Service and Training:
  Respond directly to all patron inquiries concerning toll collection errors. Assist Toll Operations Manager in customer service training development and implementation, with a focus on reducing toll collections and reporting errors. Meet with toll collections staff as needed to discuss reconciliation of individual errors. Work directly with CO (ARMICS) and outside auditors to respond to inquiries and provide requested documentation.
• Customer Service:
  Exhibit professionalism and courtesy in all interactions with internal and external customers. Assist customers in resolving billing and collection issues. Provide guidance and direction to VDOT staff.
• Damaged or Rejected Coin Deposits:
  Collect and reconcile all damaged and rejected coins returned by Bank Services Provider. Make adjustments to Toll Collector deposits and total expected revenue for ACM (vault) deposits. Inspect, clean and redeposit all salvageable coins.
• Data Analysis:
  Research, analyze and report on financial transactions or customer files as needed or requested. Assist in maintaining policies and procedures. Perform other administrative or special project related duties as requested.
• Document Preparation:
  Prepare accounting work papers, financial statements, and other financial reports.
• EZPass Transactional Audits:
  Perform detailed audits of all daily expected collected toll revenue and traffic data; compare daily financial data reported from Bank Service Provider and EZPass CSC to the ETC system expectations and financial reports. Ensure bank deposits reconcile with CO Fiscal (CARS).
• Financial Analyses and Reporting:
  Review and analyze toll collections data for anomalies, provide written reports for audit and reconciliation purposes. Consult with Technology and Maintenance Unit to resolve errors resulting from equipment failures or malfunctions. Generate and maintain daily electronic reconciliation reports; generate and maintain a monthly general ledger and monthly reconciliations of toll revenue and traffic transactions. Review and approve audit processes and documentation and special assignments of Admin Asst.
• Ground Money (Supervisor) Deposit Audits:
  Perform detail audits of funds collected from lanes and deposited by Toll Supervisors; reconcile all documents and reports submitted by Bank Services Provider.
• Liaison:
  Serves a liaison to address audit and deposit issues with Banking Service Provider, the CSC, and CO Fiscal, and to respond to internal and external Auditors.
• Plaza Cash Fund Audits:
  Perform random audits of the Toll Plaza Cash Fund, varying times to perform audits on all three shifts, on weekdays and weekends. Research and analyze all…