IT Support Technician – Bury St Edmunds; office based

Location: Bury St Edmunds – Office Based (with the ability to travel to all other locations)

Ellisons is a top 200 UK law firm, and one of the region’s oldest, most established and fastest growing, with over 280 colleagues and a strong Partnership. With offices across Essex and Suffolk, we’re proud members of the Alliott Global Alliance (a worldwide alliance of independent professional firms).

About the Role:

At Ellisons, we know that great IT support is the backbone of a successful business. We are growing our team and looking for an additional proactive and experienced

IT Support Technician to help us deliver seamless technical support across our offices.

This is a hands-on role where you’ll provide both onsite and remote support, troubleshoot issues, and ensure our systems are secure, up to date, and fit for purpose. You’ll be available on the Help Desk to take calls and respond to job tickets at all times, ensuring a responsive and reliable service.

You’ll also play a key role in delivering hardware and software installations, responding to monitoring alerts, and supporting internal IT projects.

This is a fantastic opportunity to join a friendly Firm where clients and colleagues come first.

Why Ellisons?

• In your corner from day one: We give you responsibility backed up with strong support.
• Space to grow: We listen to your goals and help you achieve them.
• Deep roots in our community: We’re known for our trusted advice and long-standing relationships.
• Exceptional benefits package: Including generous holiday entitlement, salary exchange pension scheme, life assurance, income protection, health cash plan, and employee assistance programme.

Apply Now

If you’re ready to make your next move and want a Firm that’s in your corner, we’d love to hear from you.

Ellisons is proud to be an Equal Opportunities Employer.