Nurse Navigator; RN - Women's Imaging Center - Millie Lancaster at Harborview

Nurse Navigator (RN) – Women's Imaging Center – Millie Lancaster at Harborview

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Job Location:

Millie Lancaster Women's Imaging Center at Harborview (5838 Harbour View Boulevard).

Sign-On Bonus Eligible – Up to $20,000.

The RN Navigator provides essential support to patients by guiding them through the healthcare system, ensuring they have access to necessary resources, and helping them manage all aspects of their care journey. This role involves assisting patients in understanding their medical condition(s) and treatment plans, including scheduling, overcoming logistical barriers, and connecting them with community resources to ensure a smooth and supportive healthcare experience.

Navigators may work in a specific specialty area (e.g., oncology, women's/breast health, cardiology, neuro, etc.) based on organizational/patient needs and clinical background to provide focused patient navigation support.

• Guides patients in understanding their diagnoses, treatment options, and the healthcare process, including developing patient education programs and tools.
• Serves as the essential link for communication and assessment between patients and all care providers.
• Coordinates and advocates for care across multidisciplinary teams, ensuring that all medical, social, and psychological needs are addressed. This may involve scheduling multidisciplinary planning conferences, developing concise patient summaries for use by the care team, and documenting recommendations using standardized protocols in accordance with nationally recognized care guidelines.
• Monitors patient progress and communicates with the care team to adjust treatment plans as necessary.
• Facilitates appointments for consultations and support services within established service standards, including social workers, dietitians, physicians, etc.
• Participates in patient education programs, community outreach, and quality improvement initiatives.
• Tracks patient outcomes, ensuring findings are communicated to patient/providers. May also prepare reports to support quality initiatives and programs.

Bachelor’s degree in nursing (preferred).

• Licensed Registered Nurse in state of practice (required).
• BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care at BSMH; required at hire for RSFH).
• Oncology Nurse Navigator – Certified Generalist (ONN-CG) – Academy of Oncology Nurse & Patient Navigators (preferred, if placed in Oncology department).
• Breast Health Clinical Navigator (BHCN) – National Consortium of Breast Centers (NCBC) (preferred, if placed in Mammography department).

3 years of direct patient care experience as an RN (required).

Experience with discharge planning or utilization review (preferred).

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development and continuing education support.

Mid-Senior level.

Full-time.

Health Care Provider.

Hospitals and Health Care.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

If you would like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email