Store Manager, Starbucks

The Starbucks, Store Manager
, leads daily store operations to deliver exceptional customer experiences while driving sales, profitability, and operational excellence. They build and develop high-performing teams through coaching, uphold Starbucks' brand and quality standards, and foster an inclusive, customer-focused culture. By ensuring a safe, compliant, and welcoming store environment, the Store Manager balances business performance with people's development to drive engagement and overall store success.

Dulles International Airport (IAD)

FT - Must have weekend availability

• Create and sustain a welcoming store environment by modeling customer connection, beverage quality, speed of service, accuracy, and care in every interaction.
• Lead partners by example in delivering warm, personalized, and efficient service that reflects Starbucks standards and the customer experience expectations of the assigned location.
• Coach partners to anticipate customer needs, support product recommendations, resolve concerns appropriately, and consistently create positive customer moments.
• Promote an inclusive, respectful, and customer-focused store culture that strengthens partner engagement and customer loyalty.
• Maintain strong knowledge of Starbucks beverages, food, merchandise, promotions, and core product routines to support consistent customer education and service execution.
• Build positive relationships with customers, property partners, and key stakeholders to support the overall guest experience and store reputation.

• Drive store performance by connecting business priorities to daily routines, partner deployment, customer connection, product quality, sales growth, and profitability goals.
• Set clear expectations for customer engagement, sampling, suggestive selling, product promotion, and upselling opportunities that support sales growth.
• Review sales trends, labor, inventory, waste, and controllable expenses to identify opportunities and take timely action to improve store results.
• Manage cash handling, shrink, waste, product availability, and other controllable costs to support financial accountability and profitability.
• Use traffic patterns, business needs, product demand, and partner availability to guide scheduling, deployment, and daypart execution.
• Communicate sales goals, promotional priorities, product launches, and business updates to partners to support consistent execution and accountability.

• Lead consistent execution of store routines, Starbucks standards, food safety, cash controls, inventory processes, cleanliness, and partner leadership practices to ensure the store operates efficiently and consistently.
• Oversee opening, closing, handoff, station readiness, product quality, equipment use, cleanliness, and store environment standards throughout each daypart.
• Hire, train, coach, develop, and hold partners accountable through clear expectations, regular feedback, performance management, and consistent communication.
• Ensure accurate execution of inventory routines, including ordering, receiving, transfers, product rotation, waste tracking, stock levels, and inventory accuracy.
• Maintain compliance with Company policies, Starbucks operating standards, food safety requirements, cash-handling procedures, safety expectations, airport security protocols, and applicable credentialing requirements.
• Partner with District/Regional leaders, cross-functional teams, and property stakeholders to resolve operational concerns, support business priorities, and drive consistent store execution.

• Strong customer service, interpersonal, and written and verbal English communication skills.
• Ability to work effectively in a fast-paced airport retail environment while managing multiple priorities.
• Basic math skills and accuracy when processing transactions.
• Ability to work assigned shifts, which may include early mornings, evenings, weekends, and holidays, consistent with operational needs.
• Ability to perform physical retail activities, including standing, walking, bending, reaching, handling merchandise, and lifting to 50 pounds.
• Ability to accurately review product pricing, and transaction information and communicate effectively with customers and coworkers.
• Must meet and maintain all job-related credentialing, screening, certification and security requirements applicable to the assigned location.
• Ability to follow Company…