Technician Broadband - Glo Fiber

Posted Monday, November 17, 2025 at 5:00 AM

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes:
Shentel: Provides traditional cable Internet services for small towns and rural communities.
Glo Fiber:Delivers fiber‑optic Internet for customers in larger cities, as a competitor to incumbent providers.
Shentel Business and Glo Fiber Business: Offers small, medium and large‑scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit  .

Are you ready to move your career forward at the speed of light?
Glo Fiber isn’t just a new internet service provider, it’s internet at the speed of light.
Glo Fiber is looking for new employees who want a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get on the ground floor and apply to be a part of our Glo Fiber family today!

Check out this video about Broadband Technicians (use the back button to return here after viewing the video)

If you’re like a lot of people, you’re excited to get your career moving. So where do you begin?

Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well‑educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high‑quality Shentel services.

The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone.

Getting started means getting up to date with all that Shentel has to offer. We’ll teach you to install and service Shentel products in our customers' homes. You’ll get online classroom training and comprehensive hands‑on in the field with experienced industry experts in home installation of broadband services and WiFi networks. We’re talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more.

We provide the gear, and the knowledge you gain will make you a valuable in‑home service professional. There’s also support in case you need a quick refresher or higher‑level backup.

Are you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we’re proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues.

They started where you are now and can help you build a strong foundation for a career that progresses as you do.

• Move over all types of terrain in all kinds of weather while carrying tools and equipment
• Operate weight‑bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully

• Installs and repairs video, internet and phone services for residential and business customers.
• Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.
• Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.
• Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment,…