Fitness Trainer
Overview
Grow with us! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing. Since 2016, we have expanded from 16 locations in TX to over 90 locations in 6 states, with markets including Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and offer opportunities to build a great career.
Senior managers have started at entry level and progressed to salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5–10 locations), and over $100k as a Regional Director overseeing 10+ locations.
All of our Team Players (employees) are responsible for creating a positive member experience through superior customer service and cleanliness. No matter where you start, there is room to grow with us.
Job SummaryThe Fitness Trainer will be responsible for creating a positive member experience through fitness knowledge and support.
Essential Duties and Responsibilities- Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
- Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
- Create bi-weekly updates consisting of a variety of exercises.
- Meet class requirements based on club size and member traffic.
- Assist in front desk related activities including: answer phones in a friendly manner and assist callers with questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Current CPR Certification required.
- Nationally Certified Training Certificate required.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority. Safety and cleaning protocols are followed.
- Mask up. Team players are required to wear masks in-club and members must follow state and local mask mandates.
- We maintain high club cleanliness and sanitization standards to prevent the spread of illness.
- We offer a touchless check-in and encourage keeping safe distances between individuals.
- Full-time employees receive paid leave after eligibility.
- Financial wellness benefit, My Flex Pay , lets you make payoff decisions on payday.
- Every Team Player receives a FREE Planet Fitness Black Card Membership.
- Employee Assistance Program (EAP) provides free and confidential counseling resources.
- Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players.
What are you waiting for? APPLY TODAY!
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