Delivery Expert Bridge Rd Suffolk VA

Job Description

We are seeking a dedicated and efficient Delivery Expert to join our team in Suffolk, Virginia. As a Delivery Expert, you will play a crucial role in ensuring our customers receive their orders accurately and on time, while maintaining a positive and professional demeanor.

• Safely operate delivery vehicles to transport orders to customers’ locations
• Accurately process customer orders, including receiving phone orders and using computer systems
• Handle cash and credit card transactions, ensuring correct monetary change
• Maintain cleanliness and organization of the delivery vehicle and work area
• Assist with inventory management and restocking supplies
• Collaborate with team members to ensure smooth operations during busy periods
• Adhere to company policies, food safety standards, and traffic laws
• Provide exceptional customer service, addressing any concerns or special requests
• Perform basic equipment maintenance and report any issues to management
• Assist with additional in-store tasks as needed, such as food preparation or cleaning

• Must be 18 years of age or older
• Valid driver’s license with a clean driving record
• Excellent knowledge of Suffolk area and strong navigation skills
• Proven ability to work in a fast-paced environment and meet deadlines
• Strong verbal and written communication skills
• Basic math skills and ability to handle cash transactions accurately
• Proficiency in using computer systems, including order entry and GPS navigation
• Physical stamina to lift and carry deliveries (up to 25 pounds)
• Flexible availability, including evenings, weekends, and holidays
• Strong attention to detail and commitment to food safety standards
• Positive attitude and customer-focused mindset
• Ability to work both independently and as part of a team
• High school diploma or equivalent (preferred)
• Previous experience in food delivery or customer service (preferred)

Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36″ and 48″.

• For short distances for short durations
• Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer’s location.

Paperwork is normally completed in an office at a desk or table.

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3′ x 1.5′.
• Cases are usually lifted from floor and stacked onto shelves up to 72″ high.

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• During delivery, carry pizzas and beverages while performing “walking” and “climbing” duties.

• To move trays which are placed on dollies.
• A stack of trays on a dolly is approximately 24″ – 30″ and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• During delivery of product, navigation of five or more flights of stairs may be required.

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 – 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Performed occasionally to stock shelves and to clean low areas.

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72″ occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as…