Parts Counterperson

Overview

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Parts Counterperson to join our rapidly growing team at our Sugar Grove, IL branch location. This position assists customers, both internal and external, in obtaining replacement parts for the products we support. Wolter, Inc. is among the fastest-growing privately owned businesses.

At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Base pay range $21.76/hr - $27.00/hr

Location:

Sugar Grove, IL

Note:

The pay range above is provided by Wolter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Take phone calls for parts needs.
• Fill customer and internal requests – check all resources if parts aren’t in stock.
• Place requisitions for parts (via computer) as needed for customers.
• Assist technicians with their parts needs, including determining which parts are needed.
• Pull parts from stock to fill orders.
• Prepare parts quotes for outside customers and follow up to secure the order.
• Complete parts quotes for service jobs and forward to the service department.
• Assist walk-in customers with their parts needs.
• Assist with the annual parts physical inventory and, if assigned, perform physical inventory of road vans and/or consignments.
• Back up other parts counter staff and perform other duties or projects as assigned by Regional Parts Manager.

• Demonstrated customer service orientation.
• Ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Strong computer proficiency.
• Commitment to company vision and mission.

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results.

• Sales and Business Development

• Machinery Manufacturing

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