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Customer Service Associate

Job in Sugar Hill, Gwinnett County, Georgia, USA
Listing for: Walgreens
Full Time position
Listed on 2026-01-02
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 17.5 USD Hourly USD 15.00 17.50 HOUR
Job Description & How to Apply Below

About the Position

Join us as a Customer Service Associate at Walgreens to deliver a distinctive and delightful customer experience in a fast‑moving retail environment.

Base Pay Range

$15.00/hr – $17.50/hr (actual pay based on skills and experience)

Key Responsibilities
  • Model and deliver a distinctive and delightful customer experience.
  • Engage customers by greeting them and offering assistance with products and services; resolve issues and answer questions to ensure a positive experience.
  • Register sales on an assigned cash register, process cash, change, and discounts accurately.
  • Provide courteous, friendly, fast, and efficient service.
  • Recommend items for sale, including trade‑up and companion items.
  • Keep counters and shelves clean, well merchandised, and stocked; maintain inventory and records.
  • Implement company asset‑protection procedures to minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco.
  • Construct and maintain displays, including promotional, seasonal, and sales merchandise.
  • Assist with food item separation and stock rotation per company policies.
  • Assist with exterior and interior maintenance to keep the store neat and orderly.
  • Provide customer service in the photo area, including digital passport photo service and promotional photo products.
  • Perform web pick‑up responsibilities, monitoring orders and delivering them to customers as they arrive.
  • Comply with all company policies and procedures; maintain respectful relationships with coworkers.
  • Complete special assignments or other tasks as assigned.
Training & Personal Development
  • Attend training sessions and complete required PPLs as requested by the manager or assigned by corporate.
Basic Qualifications
  • Fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work a flexible schedule, including evenings and weekend hours.
Preferred Qualifications
  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Fluency in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work a flexible schedule, including evenings and weekend hours.
Equal Opportunity

An Equal Opportunity Employer, including disability and veterans. We will consider employment of qualified applicants with arrest and conviction records.

Compensation & Benefits

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. This role will remain open until filled. To review benefits, please click benefits.

Salary Range

$15 – $17.50 / Hourly

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other

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Position Requirements
10+ Years work experience
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