Credit Controller

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,
team-oriented environment, we want to speak to you!

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid time off
• Growth potential

* Part-time benefits could vary

• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression

• Enjoy a competitive pay scale

• We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

The Credit Controller is responsible for managing the credit and collections process, ensuring the timely collection of payments and minimizing financial risk to the company. This role involves overseeing multiple accounts, assessing creditworthiness, and implementing effective credit policies. The Credit Controller will analyze financial data to provide actionable insights to senior management, facilitating informed decision-making. Additionally, this position requires strong communication skills to collaborate with various departments and clients, ensuring a smooth and efficient collections process while maintaining a high level of confidentiality and professionalism.

• Ability to improve timely collection of past-due receivables for assigned portfolios
• Contacting clients for prompt payments and commitment follow-ups
• Ability to handle high volume collections
• Drive DSO improvement/stability for assigned portfolios
• Contact customers with past-due balances, resolving invoice disputes
• Manage workflows aligned with company KPIs
• Process and resolve inbound collection inquiries
• Prepare and send past-due/demand notice letters for collections
• Prepare and send Statements out to customers
• Prepare accounts for escalation with necessary documentation
• Provide reporting and analysis, by preparing regular reports on collections performance, aging analysis, and bad debt provisions
• May be assigned other duties as required

• 18 years of age or older
• Eligible to work in the United States
• Ability to work in office, onsite, Monday-Friday
• Strong organizational, planning, and time management skills
• 2+ years of B2B collections or 3+ years of third-party collections experience
• Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook
• Ability to read, write, speak, and understand the English language, to include documents
• Bilingual in English/Spanish a plus (unless required, list as required)
• Must be flexible to work extended hours on occasion to support our field operations
• Ability to access and interpret information in print and electronically, including the use electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Must be flexible to work extended hours on occasion to support our field operations

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

• Prolonged standing and walking in an indoor/outdoor environment as applicable
• Ability to lift 25 pounds or more
• Position is generally sedentary, sitting for long periods of time
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• Be able to hear and respond to the spoken voice and to audible alarms
• Close vision (clear vision at 20 inches or less);
  Distance Vision (clear vision at 20 feet or more);
  Color Vision (ability to identify…