Fraud Investigator II Sugar Land

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2 days ago Requisition

Prosperity Bank is an Equal Opportunity Employer.

POSITION PURPOSE

The Fraud Investigator is responsible for ensuring conformity and adherence with all applicable state and federal laws and regulations maintaining the Bank's Fraud Program.

Fraud Investigators are responsible for evaluating the circumstances of a case of suspected fraud and make recommendations about future measures. They may work with different institutions including law enforcement agencies, insurance companies, professional organizations, banks, etc. They interview witnesses, complainants, and associates and research transactions and records to present investigation results and to possibly testify in court.

Level II Analyst applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Investigations

• Analyze alerts received from fraud system as well as daily, weekly, and monthly reports designed to detect suspicious activity. Identify trends, patterns, and unusual activity, and elevate activity deemed suspicious to case status for further investigation. Conducts investigation for escalated alerts.
• Conducts in-depth external investigations or complex problems or situations and provides recommendations and/or solutions.
• Interviewing customers or individuals who may have information on fraud allegations.
• Determines scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations. Handles all necessary documentation and required research.
• Prepares correspondence letters and requests for information from customers.
• Prepare evidence for subpoena requests.
• Writing reports/narratives on your findings for case documentation, report to management and referrals.
• Review surveillance footage.
• Other duties as required.

• Business Partnership/Internal and External

• Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow-through with customers and/or staff involved.
• Partners with other Financial Institutions, Law Enforcement Agencies and Adult Protective Services to exchange information and coordinate case investigation collaborations on identified organize crime rings, public corruption, financial crimes, elderly abuse, and other violations of federal or state statutes.
• Assist the Fraud Manager in ensuring department activities run smoothly and efficiently by providing leadership and training within the department.
• Assists Bank personnel in resolving inquiries or issues relating to fraud matters.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory duties.

QUALIFICATIONS

Education/Certification:

Bachelor’s Degree preferred in welfare, criminology, finance, or business-related field.

Educational experience, through in-house training sessions, formal school or financial industry related curriculum should be applicable to the financial industry.

Certified Fraud Examiner preferred.

EXPERIENCE

REQUIRED:

Ten years banking experience along with five years related experience and/or training.

Work related experience should consist of in-depth background in fraud investigations and analysis…