North America Sales Specialist- Specialty Chemicals

Position: NORTH AMERICA SALES SPECIALIST- SPECIALTY CHEMICALS
** Not just a job, but a career
** Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio) technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
** About the Team
** Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
** Position Summary
** The Sales Specialist for Specialty Chemicals is a
** segment expert
** responsible for accelerating Yokogawa’s growth in the
** Specialty Chemicals market**, with strong emphasis on
** batch and semi-batch processes**.This role blends
** technical domain expertise, business development, and customer engagement**. The Specialist supports the regional sales organization, develops key customer relationships, leads opportunity identification, and helps craft high-value solutions spanning
** DCS, SIS, batch/MES, instrumentation, digital solutions, and lifecycle services**.
** Key Responsibilities
**** 1. Segment Expertise & Thought Leadership
*** Serve as Yokogawa’s
** industry expert
** for Specialty Chemicals, including batch applications, polymerization, resins, coatings, adhesives, fine chemicals, and intermediates.
* Provide best practices, domain insights, and guidance on
** ISA-88**, batch recipe management, quality consistency, flexibility, and operational excellence.
* Build a personal network within the segment and represent Yokogawa at
** industry conferences, workshops, and technical forums**.
** 2. Business Development & Opportunity Creation
*** Identify customer pain points, challenges, and mid- to long-term needs; translate them into Yokogawa solutions.
* Support sales teams in uncovering and qualifying new projects (greenfield, brownfield, expansions, MRO).
* Conduct discovery sessions and strategic conversations with operations, engineering, process control, maintenance, IT/OT, and leadership.
* Develop and implement
** relationship management plans
** for complex and strategic accounts—including influencers, technical stakeholders, and corporate decision makers.
** 3. Customer Engagement & Relationship Leadership
*** Build and maintain strong customer relationships based on trust, delivery, and operational value.
* Ensure a two-way flow of information between customers and Yokogawa; drive timely resolution of customer needs and issues.
* Solicit customer feedback and action it internally to improve service levels, solution fit, and long-term satisfaction.
** 4. Solution Shaping & Cross-Functional Collaboration
*** Lead cross-functional teams—including Solutions Consulting, Engineering, Product, Service, and Marketing—to design tailored
** product-and-service packages
** aligned with customer requirements.
* Influence internal stakeholders to align proposals with customer needs while maintaining margin and strategic focus.
* Introduce internal subject matter experts where needed and coordinate value demonstrations, workshops, and technical assessments.
** 5. Sales Process & CRM Excellence
*** Support opportunity strategy, solution framing, and commercial positioning for major pursuits.
* Maintain pipeline accuracy and account intelligence within
** Salesforce (or applicable CRM)**.
* Provide insight to global and regional teams on market trends, competitive activity, and system/process improvements.
** 6. Segment Marketing & Internal Enablement
*** Work with Business Marketing and Market Intelligence to develop segment campaigns, case studies, and value propositions.
* Provide input to global…