IT​/Tech, Data Entry

Industrial Info Resources is the leading market intelligence firm in the United States. We provide unparalleled information in all 12 sectors of industry to our clientele. Founded in 1983, we have offered "best in class" services to clients all over the globe and to all of our employees. IIR offers competitive benefits and compensation.

We are seeking an Energy Market Research Analyst to join our team. In this role, you will gather primary market research using the telephone with emphasis on extracting new refining market data and turnaround events. You will enter data updates into a database, complete data quality control activities, and respond to customer inquiries.

• Conduct surveys and extract new market data related to the refining market sector, including difficult to obtain turnaround events, using methods such as phone interviews, questionnaires, market analysis surveys and internet search techniques.
• Support immediate need data requests from clients received via hotline, instant message, email, etc. by extracting timely energy market data with highly efficient processing times.
• Monitor industry statistics and follow trends in trade literature; maintain strong command of refining industry vernacular including numerous heavy equipment details and industry process details.
• Review, classify, and record energy market data in preparation for computer analysis and client usage.
• Perform data entry into database and other clerical work as required for task completion.
• Verify the accuracy and validity of energy related data; correct any errors.
• Collaborate with other researchers in the work division, implementation, and completion of market research.
• Compose short reports or news alerts summarizing completed research with emphasis on adding value to existing intelligence in the database.
• May present research analysis at client meetings, company hosted seminars or trade shows.

• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
• Presentation Skills - Ability to effectively present information publicly.
• Reliability - The trait of being dependable and trustworthy.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Industrial Info Resources encourages applications from individuals with disabilities, minorities, veterans, and women.
Equal Opportunity Employer M/F/D/V.