Talent Acquisition Systems Administrator

The Talent Aquisition Systems Administrator is responsible for the configuration, administration, data governance, and continuous improvement of IES Holdings' iCIMS Applicant Tracking System (ATS) and Career Site CMS (CXM) platform across all five IES business units, which together comprise dozens of operating entities supporting high-volume hiring nationwide. This role owns the technical and operational backbone of the recruiting technology stack, from ATS bin/status workflows and job posting configuration to careers site content management, integrations, reporting, and vendor coordination.

The ideal candidate combines systems administration rigor with a strong customer-service orientation, acting as the primary point of contact for recruiters, hiring managers, and HR across this complex, multi-entity holding company structure. This role requires sound judgment and the confidence to advise against — and, when necessary, push back on — configurations that are technically possible but would undermine data integrity, cross-BU consistency, or platform best practice, all while maintaining a responsive, solutions-oriented relationship with each business unit.

The Systems Administrator also functions as a process specialist across the recruiting, onboarding, and offer lifecycle, proactively guiding recruiters, hiring managers, and HR who may not have deep ATS or process expertise, rather than simply executing requests as submitted.

While the role will respond to day-to-day operational issues as they arise, it is fundamentally a proactive position: the Systems Administrator is expected to continually identify and lead improvements to ATS process, procedure, administration, reporting, and governance across all business units, rather than operating in a purely reactive, ticket-based mode. This role will also play a key part in onboarding new business units and entities into the iCIMS ecosystem as they are acquired.

ATS Platform Administration & Configuration

• Serve as the primary system administrator for iCIMS across all IES business units, managing user permissions, workflows, bin/status configurations, and system settings.
• Configure and maintain job posting templates, application forms, and field requirements (e.g., Location vs. Workplace Type distinctions for remote roles) to ensure consistency and compliance across business units.
• Diagnose and resolve day-to-day ATS operational issues raised by recruiters and hiring managers, escalating to iCIMS support as needed and tracking cases (e.g., tax form updates, bin/status reorganizations) through resolution.
• Maintain and evolve the iCIMS CXM/CRM tag library, workflow statuses, and automation frameworks to support scalable, BU-agnostic recruiting processes.

Data Governance & Reporting

• Own data governance for the ATS, including data integrity, field standardization, retention practices, and compliance with applicable employment and privacy regulations.
• Establish and enforce data entry standards and system configuration guardrails across business units to ensure consistent, reportable, and auditable recruiting data.
• Build and maintain recruiting metrics, dashboards, and ad hoc reporting to support Talent Acquisition, HR, and business unit leadership decision‑making.
• Partner with HR and Legal on compliance‑related configuration needs (e.g., EEO/OFCCP reporting fields, state‑specific disclosures, offer letter compliance language).

Continuous Improvement & Best‑Practice Guidance

• Proactively audit ATS configuration, workflows, and reporting across business units to identify inefficiencies, inconsistencies, or improvement opportunities — treating recurring support requests as signals for systemic process fixes rather than one‑off tickets.
• Evalu…