Business Analyst, II

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Business Analyst, II– Microsoft Dynamics 365 Business Central (BC) serves as a key functional partner between Operations, Production, Supply Chain, Customer Service, and IT. This role is responsible for supporting and optimizing business processes within Microsoft Dynamics 365 Business Central, helping stakeholders improve efficiency, data quality, reporting, and operational effectiveness.

The ideal candidate has foundational business analysis experience, strong process-oriented thinking, and a desire to learn manufacturing and ERP business processes. While this is not a development role, the Business Analyst will work closely with internal technical resources and third-party implementation partners to gather requirements, support testing, document processes, and ensure technology solutions align with business needs.

Location:

Sugar Land, TX Type:
Onsite

Partner with stakeholders across Production, Operations, Supply Chain, Customer Service, Finance, and IT to understand business processes and challenges. Gather, analyze, and document business requirements for system enhancements, process improvements, and reporting needs. Develop process maps, workflows, functional requirements, user stories, and acceptance criteria. Analyze current business processes and identify opportunities for efficiency, accuracy, automation, and standardization. Serve as a liaison between business users and technical resources throughout project and enhancement life cycles.

Support day-to-day business processes within Microsoft Dynamics 365 Business Central. Assist users with system-related questions, process troubleshooting, and identification of improvement opportunities. Participate in evaluating configuration changes and enhancements to support evolving business requirements. Help maintain functional documentation, business procedures, and system process guides. Support data quality initiatives and promote best practices for ERP usage across departments.

Support business processes related to production planning, manufacturing operations, inventory management, purchasing, and warehouse activities. Work with operations leaders to identify process bottlenecks and opportunities to improve throughput, efficiency, and visibility. Assist in documenting and improving workflows related to production orders, inventory transactions, procurement, and operational reporting. Support KPI and reporting initiatives that provide management visibility into operational performance. Help ensure ERP processes align with business objectives while maintaining data integrity and operational consistency.

Collaborate with third-party implementation partners, consultants, and software vendors supporting Business Central enhancements and projects. Assist in reviewing proposed solutions to ensure alignment with documented business requirements. Coordinate requirements clarification, testing activities, issue resolution, and project communications. Track project tasks, action items, risks, and dependencies while keeping stakeholders informed of progress. Participate in system upgrades, implementations, and continuous improvement initiatives.

Develop and execute functional test scripts and support User Acceptance Testing (UAT) activities. Validate that system enhancements meet business requirements and operational needs. Document issues, enhancement requests, and testing results. Create user guides, process documentation, and training materials. Support user training and adoption activities for new processes and system enhancements.

Assist in gathering reporting requirements and defining operational KPIs. Support the development and validation of dashboards, reports, and business insights. Analyze business data to identify trends, exceptions, and process improvement opportunities. Recommend operational and process improvements that increase efficiency and data reliability. Promote continuous improvement and business process standardization across the organization.

• Bachelor's degree in Business Administration, Information Systems,…