Personal Lines Account Manager

Personal Lines Account Manager

Acrisure is a global fintech leader that empowers millions of ambitious businesses and individuals with innovative solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

We’re seeking a Personal Lines Account Manager to manage Mainstreet accounts in Texas. This role offers the chance to work with a diverse client base, deliver exceptional service, and grow your career in a dynamic environment.

• Client Service & Relationship Management: Act as the primary contact for Mainstreet personal lines clients, respond promptly to inquiries, resolve issues, provide expert guidance, and assist with claims processing and follow‑up.
• Policy Management: Review and process renewals, endorsements, cancellations; underwrite new and renewal business; prepare quotes and manage issuance with carriers.
• Carrier Coordination: Work closely with underwriters and carriers to secure optimal coverage and pricing; utilize EPIC, carrier websites, and other platforms to maintain accurate records.
• Compliance & Documentation: Ensure compliance with Texas insurance regulations and company policies; maintain organized, accurate documentation for all client interactions.
• Growth &
  
  Collaboration:
  
  Identify opportunities for cross‑selling and up‑selling additional products; partner with internal teams to deliver seamless client experiences; contribute to special projects and process improvements as assigned.

• Excellent communication and interpersonal skills to build strong client relationships.
• Strong organizational and time‑management abilities with the ability to multi‑task.
• Proficiency in Microsoft Office 365, EPIC, and carrier systems.
• Knowledge of Texas insurance regulations and TX Registry of Motor Vehicles processes.
• Ability to thrive in a paperless, team‑oriented environment.

• Bachelor’s degree or equivalent experience.
• Minimum 5 years of Personal Lines Insurance experience.
• Active P&C Insurance License.
• Familiarity with Texas insurance regulations and industry best practices.

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

At Acrisure we’re building more than a business—we’re building a community where you can grow, thrive, and make an impact. Our benefits support every dimension of your life, from health and finances to family and future.

• Physical Wellness:
  Comprehensive medical, dental, vision, life, disability, fertility benefits, wellness resources, and paid sick time.
• Mental Wellness:
  Generous paid time off, holidays, Employee Assistance Program (EAP), and a Calm app subscription.
• Financial Wellness:
  Immediate 401(k) vesting, HSA, FSA, commuter benefits, and employee discount programs.
• Family Care:
  Paid maternity and paternity leave (including for adoptive parents), legal plan options, pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

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Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industry: Insurance