General Manager

General Manager role at Life Time Inc.

Life Time champions a healthy and happy life for its members. As the nation’s only Healthy Way of Life brand, we provide an unmatched athletic resort experience and a comprehensive healthy living, healthy aging, and healthy entertainment program that goes beyond fitness to encompass the entire spectrum of daily life for individuals, couples, and families of all ages. We operate over 110 fitness centers across the United States and Canada, most operating 7 days a week, 24 hours a day.

The General Manager in Training (GM IT) is a high‑profile leadership position. As a GM IT, you will partner with the club’s current General Manager or Senior General Manager to help with the club’s overall direction, coordination, operation, and success. You will ensure the club meets financial goals while providing remarkable leadership in customer service, team member relations, sales, in‑center business performance, and member participation.

Responsibilities

• Attend required General Manager Certification trainings and present on the business plan.
• Perform daily walk‑through inspections to ensure that all areas of the club are clean, neat, organized, and like new.
• Study Net Satisfaction Scores to ensure the best member experience.
• Monitor budgets and forecast revenue and expenses for each department monthly/quarterly/annually.
• Monitor supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually.
• Mentor Department Managers to ensure continuous growth through training, development, assessment, and feedback.
• Co‑facilitate Weekly Department Manager Meetings.
• Participate in a quarterly club assessment in partnership with the General Manager and Area Director.
• Authorize new hires, promotions, employee status changes, and terminations with the Department Managers.
• Guide and execute the monthly Manager on Duty program.

Position Requirements

• High school graduate or equivalent.
• 3 years of experience in the fitness, hospitality, or retail industry.
• 2 years of management experience.
• Understanding of computer software such as Microsoft Excel and Word.
• Excellent interviewing techniques.
• Ability to sit, stand, walk, reach, climb, and raise up to 50 pounds.
• CPR and AED Certified.

Preferred Requirements

• Bachelor’s degree in Business or a related field.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.

Location:

Sugar Land, TX