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Member Assist Cart Attendant

Job in Sugar Land, Fort Bend County, Texas, 77479, USA
Listing for: Sam's Club
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 23 USD Hourly USD 16.00 23.00 HOUR
Job Description & How to Apply Below

Overview

2 days ago Be among the first 25 applicants

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go.

Rain or shine, sleet or snow, our members count on you.

  • You thrive in fast-paced environments
  • You’re a multi-tasker at heart
  • You keep member satisfaction as your top priority
  • You can stand for long periods of time while assisting members quickly and accurately
  • You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by:

  • Maintaining a positive attitude by smiling, greeting and thanking members
  • Providing exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintaining a clean, neat, and member-ready area

The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you’ll do
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; inform members when products are unavailable; offer alternative product options when needed; ensure products are selected and packaged according to company policies and procedures; ensure items are dispensed when members arrive for pickup; resolve member issues and concerns; promote the company's products and services.
  • Maintain safety of facility according to company policies by conducting safety sweeps; follow procedures for handling merchandise; report unsafe situations to facility management.
  • Provide member service by acknowledging the member and identifying needs; assist with purchasing decisions; process member purchases; assist with payments according to company policies for different membership and payment types; operate cash registers; locate and organize merchandise; zone designated areas; resolve member issues; promote products and services; maintain availability of carts/flatbeds; assist with transporting items; use cart retrieval equipment as directed;

    maintain parking lot cleanliness.
  • Comply with company policies, procedures, and standards of ethics and integrity; apply related action plans; use Open Door Policy in business processes.
  • Complete work assignments by using policies, data, and resources; collaborate with managers, coworkers, customers, and partners; identify priorities and deadlines; communicate progress; seek improvements and adapt to change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Benefits (highlights)
  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement

Live Better U is a company paid education benefit program for associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition,…

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