Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement through our long‑term strategy, Block Next, focusing on innovation, client experience, and sustainable growth.

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist, you will inspire people to make confident, informed decisions about their lives, careers, and money while building client relationships that grow stronger each year.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients in a way that suits them
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

We invest in our people’s total well‑being. Benefit offerings help associates plan for unique health, wellbeing, and financial needs. Benefits include an Employee Assistance Program, a wellbeing program (Better You), neurodiversity and caregiver support, various discounts, medical coverage, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan.

The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on job‑related factors such as experience, education, skill, performance, and geographic location. Successful candidates may participate in incentive compensation or short‑term incentive plans, and can enroll in medical and prescription drug coverage, a retirement savings plan (401(k)), the Employee Assistance Program, virtual fitness center programs, an associate discount program, Business Travel Accident Insurance, and an Associate Tax Prep benefit.

$11.00 ‑ $27.00 per hour

Seniority level:
Not Applicable

Employment type:

Full‑time
Job function:
Administrative
Industries:
Retail

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.