Unified Communications Lead Engineer w​/Public Trust

We are seeking a Unified Communications Lead Engineer.

The ideal candidate is responsible for providing support for enterprise collaboration, voice, video, conferencing, and unified communications services.

• 8 Years of experience
• Unified Communications Engineer, Teams Engineer, VoIP Engineer, Collaboration Engineer, Voice Engineer, UC Specialist
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

• Public Trust

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Math, Physics, or other technically related discipline or an additional 6 years or related experience

• Support enterprise collaboration platforms.
• Manage voice and communications systems.
• Support conferencing and collaboration technologies.
• Troubleshoot communication service issues.
• Implement and maintain UC-related infrastructure.
• Support modernization initiatives related to workforce collaboration. 2
• Lead teams providing front-end and back-end support for enterprise collaboration and unified communications technologies.
• Manage and support enterprise videoconferencing, web streaming, web camera, Voice over Internet Protocol (VoIP), IPTV, and digital signage solutions.
• Support conference room audio/video systems, off-network audio/video switching, and associated communications infrastructure.
• Plan, analyze, design, test, implement, and troubleshoot unified communications and collaboration systems.
• Lead technical projects involving requirements analysis, solution design, system integration, deployment, and operational support.
• Perform system assessments, performance tuning, modernization, and lifecycle management activities for communications platforms.
• Develop and maintain technical documentation, standards, procedures, and system design artifacts.
• Interface with users, stakeholders, and technical teams to support service delivery, issue resolution, and technology adoption.
• Ensure compliance with cybersecurity requirements, organizational standards, and communications system policies.
• Provide technical leadership and oversight for workforce collaboration and communications modernization initiatives.

• Teams admin, CCNP Collaboration

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:
  
  Suitland, MD
• Type of environment:
  Onsite
• Noise level:
  Low
• Work schedule:
  
  Schedule is day shift Monday - Friday. 8:00 a.m.
  
  - 4:30 p.m.
• Amount of Travel: 5%

U.S. Citizen

Public trust

Target salary range: $130,000 - $170,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable…