General Manager

Overview

Join to apply for the General Manager role at Wawa, Inc.

As the General Manager (GM), you’re the ultimate leader of the store—setting the vision, driving results, and inspiring your team every day. You’ll take ownership of daily operations and store profitability, team development, and customer satisfaction to create an unforgettable experience for customers and Associates alike.

Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

• Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
• Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
• Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.
• Create an inclusive, collaborative team culture focused on achievement, motivation, and customer service.
• Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.
• Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

• Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally, including medical/dental/vision and mental health benefits, ESOP, 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

• High School Diploma or GED equivalent
• Flexible availability to work various shifts, including weekends and holidays
• Proven leadership experience in fast-paced retail, food service, or fuel environments
• Proven ability to coach, develop, and inspire career growth in individuals
• Excellent communication, customer service, and relationship-building skills
• Highly organized, detail-oriented, and able to manage multiple priorities independently
• Skilled in problem-solving, critical thinking, and decision-making
• Solid understanding of store financials and their impact on business performance
• Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results

Salary:
The projected salary range for this position is $70,000–$85,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at  or

Wawa, Inc. is an equal opportunity employer. We recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.