Battery Repair Technician

Battery Repair Technician – EG4 Electronics

Responsible for receiving product; identifying that it has been entered correctly into data software; generating repair tickets; and assisting in the repair process as directed.

• Working as a bridge between customers and engineering teams
• Using customer input and Tech Support feedback information to test accordingly and find solutions, develop test and battery solutions for customers
• Provide testing results from damaged batteries.
• Feedback, installations, maintenance and often performing presentations and demonstrations.
• Providing technical support from warranty, application engineers provide customers with ongoing technical support.
• Resolving customer issues, providing updated software and hardware support, performing install, and failure analysis for RMA products.
• Interfacing with product management, manufacturing, and technical departments.
• Complete tickets with troubleshooting and repair analysis
• Set up QA, RMA, FAI process for the dept and create data sheet, RMA report, and 8D Failure Analysis report for products.
• Determine different ways to test batteries with correct protocols for testing and documenting every test with results.
• Verifying all the specs the manufacturer provided and documenting the results.
• All other duties as assigned.

• The ability to differentiate between 12 V and 600 V AC/DC.
• Under the guidance of the Senior Bench Tech, demonstrate an ongoing understanding of how to evaluate a repair in order to ensure we are not just fixing the symptom, but are addressing the source of the problem.
• The ability to correctly use various meters for VAC, VDC, ohms, resistance, and amps.

• Ability to read and understand instructions.
• Ability to assimilate and apply A/C and D/C theory.
• Computer literate.

• Medical.
• Dental.
• Vision.
• Supplemental life.
• PTO.
• Company branded merchandise.
• Community events.
• Company‑funded continued education opportunities.
• Discounts and perks through local owned businesses.

• Seniority level – Entry level
• Employment type
  
  – Full‑time
• Job function – Engineering and Information Technology
• Industry – Manufacturing

EG4 Electronics is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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