Groomer, Petsense

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This position is responsible for providing professional grooming services for dogs using knowledge of canine characteristics, grooming styles, and techniques.

• Deliver world-class customer satisfaction
• Answer phone calls and schedule appointments
• Assist in generating business by calling existing and new customers, scheduling appointments, follow-up calls, reminders, and verifying vaccinations
• Book appointments and greet pets as they arrive
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing and grooming procedures as outlined
• Clean ears, clip nails, and perform other grooming services as needed
• Adhere to customer instructions regarding clipping patterns
• Clip dog's hair according to the pattern, using electric clippers, combs, and shears
• Comb and shape dogs’ coats
• Use techniques to keep animals calm during grooming
• Complete and maintain customer and company forms accurately
• Observe safety rules and standards at all times
• Maintain cleanliness and sanitation of cages, tubs, and grooming equipment
• Assist in store operations as needed

Experience:

Minimum of 1 year grooming/styling pets. Must be comfortable working with dogs and cats.
Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.

Education:

High school diploma or equivalent. Completion of Paragon Level 1 & 2 training provided by Petsense. Equivalent combinations of education and experience will be considered. Must be able to read, write, and count accurately.

• Operate and use grooming tools and equipment including bathing tubs, brushes, combs, shears, clippers, and shampoos
• Effective communication with customers
• Compassionate treatment of animals
• Attention to detail
• Accurate documentation skills
• Lift and carry pets weighing 0-50 pounds
• Work varied hours, including nights and weekends
• Stand and walk for long periods
• Work safely around pets and their waste

• Indoor environment with moderate noise
• Wet conditions during bathing
• Exposure to animals of all sizes and temperaments
• Use of sharp grooming instruments and chemicals
• Shifts typically range from 4 to over 8 hours
• Maintain a safe and productive environment

• Move and transfer animals and equipment up to 50 pounds
• Stand and groom animals for extended periods
• Operate grooming tools and equipment
• Read, write, and complete documentation accurately
• Operate store equipment and communicate effectively
• Complete required training successfully
• This is a non-sedentary position requiring physical stamina

This overview summarizes the responsibilities for this position. It is not exhaustive. Perform all duties as assigned by your supervisor.

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits supporting their well-being and growth, including medical, dental, vision, life and disability insurance, parental leave, tuition reimbursement, and family planning resources.

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We believe in work-life balance and providing meaningful rewards. Our Team Members are our top priority. Join us for a career with growth opportunities.