Groom Tech in Training, Petsense

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This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training program, including:
• Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensuring the safety and well-being of animals
• Inspecting animals for external signs of parasites, disease or injury and reporting findings to pet owners
• Practicing Safety and Sanitization protocols
• Sanitizing and maintaining grooming tools and equipment
• Assisting in generating business through customer contact and appointment scheduling
• Maintaining pet client records
• Operating computer systems
• Store recovery if needed
• Ensuring safety and care of live animals
• Completing all related documentation
• Performing other duties as assigned.

• Experience working with dogs and cats, demonstrating patience and compassion
• Own tools (clippers, blades, shears) or willingness to purchase them
• High school diploma or equivalent; ability to read, write, and count accurately

• Operate grooming tools and equipment
• Effective communication with team and customers
• Compassionate animal handling
• Attention to detail
• Basic computer skills
• Problem-solving skills
• Strong interpersonal skills

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts typically no less than 4 hours, may exceed 8 hours
• Adherence to safety guidelines
• Work on hard surfaces, with adequate lighting and temperature

• Move and transfer animals and equipment weighing up to 50 pounds
• Stand and groom animals for up to 8 hours
• Operate grooming instruments
• Lift or reach merchandise overhead
• Bend, kneel, squat frequently
• Operate store equipment effectively and safely

At Tractor Supply and Petsense by Tractor Supply, our Team Members are key to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.