Receptionist, Administrative​/Clerical

Job Overview

Receptionist – Seasonal Client Service Professional at H&R Block.

We are looking for a friendly, organized person to greet clients, answer phones, match clients with the right tax professional and help ensure client needs are met during service.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Previous experience in a customer service environment.
• Experience working in a fast‑paced environment.
• Strong organizational and time‑management skills.
• Computer proficient with the ability to use Microsoft Office.

• Sales/marketing experience (optional).

• Employee Assistance Program.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts.
• Medical coverage, 401k, Employee Stock Purchase Plan.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.