Utility Universal Banker, Part-time

Overview

Utility Universal Banker, Part-time s position is part-time and involves providing high-quality customer service by meeting customer needs efficiently and friendly, while handling transactions, needs assessment, and new account opening. The candidate should be enthusiastic about developing and maintaining relationships to achieve banking center and individual sales goals. The position includes working at multiple locations as needed.

• Acts as the customers' first point of contact with the Bank, serving their total financial service needs, recognizing opportunities, and contributing to the banking center’s success.
• Performs a broad range of basic to moderate activities in the banking center including: transaction processing, new account sales, customer servicing, and referral generation.
• Supports the Bank’s sales objectives and campaigns by cross-selling products to expand and maintain relationships while processing transactions.
• Assists banking center management with day-to-day transactions, including approving transactions, preparing reports, researching and resolving issues, and handling customer inquiries.
• Complies with Bank policy and follows procedures to ensure compliance with state and federal banking regulations.
• Maintains knowledge of internal security policies and procedures and preserves client confidentiality while delivering top-level service.

• High School Diploma or GED
• Minimum of two years of prior personal banking or teller experience with strong customer service emphasis
• Basic knowledge of bank deposits, lending products, credit products, and services to open accounts or refer customers to specialists
• Excellent customer service skills, including above-average verbal and written communication
• Relationship building, collaboration, and teamwork
• Problem-solving skills
• Teller and systems training and experience with new account opening

Equal Opportunity Employer/Veterans/Disabled

• Entry level

• Part-time

• Finance and Sales

• Banking

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