Clinic Receptionist

Apply for the Clinic Receptionist role at Prime Occupational Medicine.

• Greet and attend to clients in person and over the phone.
• Professionally assist providers, staff, visitors, and clients.
• Check clients in and out of appointments.
• Maintain clinic inventory, including supplies and equipment.
• Ensure adequate stock levels and place orders timely.
• Answer all phone calls and emails in a professional and courteous manner.
• Perform all duties in accordance with HIPAA, OSHA, and company policies.
• Mail, ship, sort, and distribute mail.
• Assist clients and patients with completing necessary forms.
• Enter and maintain electronic medical records and files.
• Maintain confidentiality of all provider, staff, and client information.
• Schedule appointments between providers and clients.
• Liaise with staff with discretion and professionalism.
• Adhere to policies and procedures during all activities.
• Assist with admissions, check‑in, checkout, and treatment of clients per protocols.
• Communicate medical results and/or issues to clients under clinical supervision.
• Process and complete accurate records of the client visit within the required timeframe.
• Ensure all necessary paperwork is entered correctly during check‑in.
• Confirm all required testing is completed by the patient’s departure.
• Scan, fax, or email results and attachments to clients.
• Follow DOT and MRO protocols to ensure compliance.
• May be required to travel to different PRIME locations.
• Must have reliable transportation.
• May be required to work overtime and holidays.
• Perform other duties as assigned.

• 2+ years of experience at a healthcare facility in a medical receptionist or medical assistant role (essential).
• Working knowledge of medical terminology, HIPAA regulations, and medical coding (highly advantageous).
• Knowledge of Systoc.
• Strong communication skills, both verbal and written.
• Innovative thinker with strong conceptual and problem‑solving skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Self‑motivated and able to work under pressure.
• Ability to use discretion with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about healthcare excellence.

Sitting or standing for prolonged periods; lifting, carrying, pushing, pulling objects up to 50 pounds; repetitive motion; extensive computer and keyboard use; kneeling, bending, working overhead; close visual acuity required for data analysis, transcribing, and computer work; operating standard office equipment; occasional driving for material delivery; occasional stair climbing.

Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions, communicate with employees and visitors, and meet productivity quotas.

Seniority Level: Entry level

Employment Type: Full‑time

Job Function: Health Care Provider

Industry: Medical Practices

Location:

Lake Charles, LA (Salary: $15.00–$17.00 per hour)