Technical Lead - Salesforce

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

We are seeking a hands-on Tech Lead to drive technical excellence and innovation in our eCommerce initiatives. This role is ideal for someone who thrives in dynamic, fast-paced environments, working across multiple technology stacks with a focus on delivering impactful, scalable solutions. You will lead by example, making pragmatic technical decisions, mentoring the team, and ensuring high-quality outcomes that advance our eCommerce strategy.

• Lead end-to-end technical delivery for eCommerce projects across Salesforce & integration platforms.
• Hands-on experience with Salesforce customization and integration
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• Experience with integration platforms (APIs, middleware, or enterprise integration tools)
• Collaborate with cross-functional teams to design solutions that maximize value and impact.
• Set technical expectations and standards for the team, ensuring alignment with project goals.
• Identify gaps in technology and processes, taking ownership of learning and applying new skills to bridge them.
• Mentor and guide developers while fostering a culture of continuous learning and problem-solving.
• Troubleshoot complex technical issues and provide innovative, practical solutions.

• Hybris/SAP Commerce Cloud understanding and exposure.
• Familiarity with cloud-based architectures and data pipelines
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• Ability to work across multiple technologies and platforms.

• Learning Mindset: Quickly learns new technologies and fills knowledge gaps.
• Problem Solver: Pragmatic approach to challenges, delivering effective solutions.
• Collaboration & Mentorship: Guides team members while fostering a culture of growth and continuous improvement.
• Adaptable & Resilient: Thrives in ambiguous or changing environments.
• Drive & Ownership: Owns outcomes, motivates the team, and keeps projects on track toward goals.

• Opportunity to lead cutting-edge eCommerce initiatives in a fast-paced environment.
• Work on complex technical challenges which would enable creative problem-solving.
• Culture that values curiosity, learning, and innovation.