Client Advisor, Personal Insurance - Sylvan Lake

Feb 12, 2026

Location:

Sylvan Lake, AB, CA

We put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are encouraged to challenge the status quo, empowered with accountability and autonomy, treated with respect and act with integrity, and recognized for achievements.

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage widely owned by its employees.

Join our award‑winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

The Client Advisor, Personal Insurance, is dedicated to servicing the needs of our personal insurance clientele. They will manage and grow a specific book of business, review policy renewals, generate new business, conduct file reviews, cross‑sell products, facilitate policy changes, and handle claims reporting and advocacy.

• Full‑time, permanent

• 3+ years of related experience in the insurance industry with a strong working knowledge of personal insurance products
• Minimum Level 1 Alberta General Insurance License, with willingness to obtain Level 2 within the first 3 months of employment
• CIP designation or working towards this is considered an asset
• Post‑secondary degree/diploma/certificate in Business, Sales/Marketing, Risk Management or related discipline, or equivalent relevant experience, is considered an asset

• A high degree of professionalism and integrity
• Superior verbal and written communication skills
• Committed to excellence in customer service and builds strong relationships at all levels
• Skilled user of the Microsoft Office Suite
• Familiar with insurance customer relationship software
• Demonstrated accountability and reliability in the quality and timeliness of work
• Able to prioritize in a busy environment to meet tight deadlines
• Flexible and adaptable with proven problem‑solving skills
• Works well within a team and independently
• Critical thinker with attention to detail

Acera Insurance is the largest independent, employee‑controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across the country, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.