Front Desk Agent

Front Desk Agent – Island Hospitality Management

Our team is looking to add an upbeat Part Time
Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepare all necessary reports during each shift for the management team

• Highly motivated team player with strong initiative and desire for achievement
• Effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

The position may require flexible scheduling availability. The employee may be required to stand, sit or walk for an extended period of time. The number of hours scheduled per week is variable and is not guaranteed.

Island Hospitality is committed to employee development with a formalized training and development program that provides a clear path for employees who desire and have the aptitude to thrive in the hospitality business.

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan – 100% match up to 3% of salary plus an extra 50% on the next 2%

• Incentive-based bonus program
• Free room nights at our hotels and employee discounts within our hotel brand
• Discounts for friends and family within our hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, movies, and more through Tickets at Work
• Career growth through our in-house training program with personalized paths
• Referral bonus program to any of our locations

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Manufacturing

Industry: Hospitality