Assistant General Manager

Overview

The Assistant Manager is responsible for managing the daily operations of Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and provides quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards. Responsible for the day to day leadership of people and financial management in order to achieve a return on investment.

• Interviewing team members for restaurant operations. Ensure the restaurant team is properly trained for prepping, cooking, packaging and serving food in a timely fashion. Ensure prepared food products meet operational, food safety and brand standards. Manage food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Schedule deployment and positioning of employees. Coach restaurant team on operational standards and take corrective action as necessary.
• Maximize profitability by controlling cost of sales, labor, payroll, and other controllable costs to protect the business. Ensure management and employees adhere to operational systems and procedures. Accurately perform administrative duties including daily, weekly and periodic company financial reports in a timely fashion.
• Maintain a fun, fast-paced atmosphere for team members and guests. Ensure the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensure 100% guest satisfaction in areas of quality, service and cleanliness. Take corrective action as necessary.
• Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensure compliance with food safety and brand standards. Ensure proper security procedures are in place to protect guests, employees and assets. Ensure guest and employee safety to reduce injury or accidents. Complete administrative paperwork in a timely fashion.
• Maintain a professional image including punctuality, cleanliness, uniform and appearance standards.
• Consistently exhibit the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance.
• Other duties as assigned.

• Education:
  
  High school diploma or equivalent required. Associate Degree in business or related field preferred or equivalent experience in restaurant operations. Must be Serv Safe certified.
• Professional
  
  Experience:
  
  1-year restaurant management experience is required.

• Quality Restaurant Operations
• Financial Acumen
• Good guest services skills
• Quality Communication
• Effective shift management skills
• Computer skills
• Driving skills
• Self-disciplined and leadership skills
• Ability to multi-task
• Ability to effectively lead a restaurant team to achieve company goals
• Adherence to company core values – Quality Way

While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting;

or restaurant environment.

The noise level in the work environment is usually moderate.