Quality Excellence Manager, NA

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Sr. Manager Quality Excellence

North America, United States, New Jersey, Summit

フルオンサイト

The Manager, Quality Excellence North America converts regional Quality Excellence priorities into disciplined execution. The role leads assigned deployments and improvement work streams, develops business and data analyses, maintains portfolio and performance-management processes, and partners with site and pillar leaders to deliver measurable quality, operational and financial outcomes. The Manager is a hands‑on practitioner and program leader across KOE, project management, performance analytics, digital enablement and capability building.

The role identifies barriers and risks early, recommends solutions and provides insights, while directly coordinating the day‑to‑day work required to sustain adoption.

• Program and deployment execution: Lead end‑to‑end delivery of assigned regional and global Quality Excellence initiatives. Build implementation plans, milestones, resource requirements, risk logs and stakeholder plans; coordinate sites and subject‑matter experts; monitor progress; and ensure actions and benefits are completed and sustained.
• Continuous improvement and KOE delivery: Facilitate diagnostics, workshops, kaizens and improvement projects using KOE, Lean, Six Sigma, root‑cause and process‑design methods. Support teams in defining problems, quantifying opportunity, prioritizing countermeasures and embedding standard work, governance and control plans.
• Performance analytics and reporting operations: Coordinate monthly and quarterly performance reporting, including data collection, validation, commentary follow‑up, trend analysis, action tracking and preparation of management‑review materials. Maintain defined metrics processes and provide decision‑ready insights on performance gaps, emerging risks and improvement opportunities.
• Portfolio and project‑management operations: Administer and improve portfolio processes across Planisware, Smartsheet, value‑creation files and related repositories. Support project creation, status and financial updates; challenge data inconsistencies; follow up with project owners and Finance; and prepare consolidated portfolio views for leadership review.
• Value creation and business‑case support: Develop or support business cases, benefit estimates and validation for quality and operational improvement initiatives. Track CAPEX, OPEX, CIP, inventory/cash‑flow and other approved value measures within established governance, escalating variances and data‑quality concerns.
• Digital and data enablement: Part…