Overnight Parlor Host​/Front Desk

Join to apply for the Overnight Front Desk Agent role at Landmark Hospitality.

Landmark Hospitality is a leader in the hospitality industry, operating unique and iconic venues such as the Liberty House, Hudson House, Stone House, Ryland Inn, Boathouse, Village Hall, Farmhouse, and Felina in New Jersey, and Hotel Du Village, the Logan Inn, and Durham Springs in Pennsylvania. We specialize in upscale restaurants, event spaces, and boutique hotels.

• We are Friendly. We welcome every guest with a smile and a genuine greeting.
• We are on It — Act Quickly. Our service is intuitive and timely.
• We are Thoughtful. Is there anything we can do to make you more comfortable?
• We are Gracious. Say Thank You.
• We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our work spaces.

• 2 to 3 years of Front Desk Agent or Guest Services Agent Experience in a hotel.
• Positive and upbeat personality with a desire to deliver outstanding guest service.
• Ability to multi-task, be detail-oriented and problem solve for internal and external guests.
• Works well in a fast-paced environment.
• Ability to handle issues or concerns proactively and effectively.
• Strong written communication and simple instruction writing.
• Operational knowledge of the Microsoft Office suite.
• Understanding of hotel products and guest services.
• Ability to create an enjoyable work environment.

• Provide outstanding guest service as Overnight Front Desk Agent.
• Register guests, make and modify reservations, answer inquiries, and ensure guest satisfaction.
• Approach all encounters in a friendly, service-oriented manner.
• Open availability including weekends, holidays and shift coverage as needed.
• Comply with property policies, standards, and regulations to ensure safe and efficient operations.
• Assist in emergency procedures as required.
• Handle check-ins and check-outs efficiently and courteously.
• Operate all relevant aspects of the Front Desk computer system.
• Log and deliver packages, mail, and messages to guests and meeting rooms.
• Deliver guest items such as luggage, newspapers, messages, packages, amenities as requested.
• Maintain knowledge of property amenities, special events, local attractions, and nearby activities.
• Assist coworkers in other hotel areas and maintain a clean, organized work area and overall safety.

• Perform essential job functions safely and successfully with the ADA and other standards.
• Lift and carry up to 25 lbs; stand for the duration of the shift; climb steps regularly.
• Maneuver through work areas; bend, lift, carry, reach/extend arms above shoulder height frequently.

• 401(k) and matching.
• Health insurance for full-time employees.
• Dining discounts.
• Career growth opportunities.

• Entry level

• Full-time

• Design, Art/Creative, and Information Technology
• Hospitality

Landmark Hospitality is proud to be an Equal Opportunity Employer.