Customer Strategy Manager, Oral Care

About Kenvue

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Customer Strategy Manager, Oral Care – reports to Director Customer Strategy and Channel Activation.

Location:

Summit, New Jersey, United States.

Work Location:

Hybrid.

The Category Strategy Manager is accountable for achieving forecast, budget, and OKR targets for the Oral Care business by developing and executing strategic business plans that align company and customer objectives. This role leads commercialization planning, shapes go‑to‑market strategies to drive profitable growth and successful product launches. Acting as a liaison between sales, marketing, and other cross‑functional partners, the manager represents the voice of the customer and provides retailer and competitive insights.

The position requires influencing marketing and brand strategies, managing special projects, and thriving in a dynamic, fast‑paced environment.

• Execute plans through ongoing communication and in‑store visits.
• Lead business planning with analytics, timelines, and collaborative cycles.
• Align strategies and insights across teams to achieve goals.
• Manage promotional programs and track results.
• Partner internally to drive revenue growth strategies.
• Drive plan execution via regular customer team interactions.
• Lead cross‑functional teams to develop and implement the 4P’s, using insights to improve performance.
• Influence pricing, promotions, category, and inventory management through collaboration.
• Ensure trade investments enhance P&L.
• Recommend assortment and merchandising strategies.
• Coordinate communication between internal and customer sales teams for alignment and accountability.
• Support retailer business reviews and new item placements.
• Co‑lead major customer meetings.
• Present reviews to drive brand performance.
• Promote a positive, action‑oriented culture within the Oral Care Team Franchise.

• A minimum of a bachelor’s degree in business, marketing, or related field.
• 5+ years of prior experience in consumer packaged goods.
• Prior experience in direct customer sales, business analytics, and/or customer marketing.
• Ability to influence decision‑makers to ensure a fully aligned customer/company business plan.
• Strong communication and negotiation abilities, with the capability to deliver impactful presentations and adapt messaging to suit different decision‑makers.
• Ability to develop and oversee project plans, implement and execute customer, shopper, and category studies, and draw actionable conclusions from the results.
• Ability to prioritize and manage projects successfully.
• Ability to work in a complex and agile environment.
• Up to 25% travel required.

• Experience working with national customers.
• Ability and passion to coach and develop reporting staff members.

• Annual base salary range: $ – $.
• Competitive benefit package.
• Paid company holidays, paid vacation, volunteer time & more.
• Learning & development opportunities.
• Kenvuer impact networks.
• The total rewards at Kenvue include salary, bonus (if applicable), and benefits. Your talent access partner will share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.