Account Director
Listed on 2026-10-12
-
Management
Client Relationship Management, Account Manager -
Sales
Client Relationship Management, Account Manager
Propeller
Job Function:Account Management and Growth
Job Subfunction:Account Management
Job Description:About Propeller
Founded in 2006, Propeller is a digital forward, omnichannel healthcare marketing agency transforming HCP engagement. With a HQ in Summit, NJ, our team of 120+ marketing specialists truly understand the ever-changing industry, complex content, and how to mobilize data to drive meaningful results. Our continued success is achieved through our omnichannel fluency and curated digital suite of capabilities, including Account Services, Creative, Digital and Brand Strategy, Digital Production and Project Management, 3D Animation, Digital Development, and Video.
Our Culture
We offer a unique, personalized culture in which each team member is encouraged and expected to bring their ideas, solutions, and leadership to the table. By empowering individuals, we remain nimble, engaged, and able to break away from conventional thinking and speak intelligently about serious topics. We value our team’s intangibles–the experiences and traits that make them unique.
Come Live Your Best Life With Us
We pride ourselves on our inclusive, employee-centric mentality. There’s life at work and life outside of it. We want everyone to be healthy, feel supported, and have the financial resources they need. Our team enjoys competitive compensation and consistent performance recognition, generous paid time off, comprehensive wellness programs, and more! These are just some of the reasons we are Great Place to Work certified.
Title:
Account Director
Company/
Location:
Propeller/ New Jersey
Department/Discipline:
Account Services
The Account Director is responsible for leading and operationalizing teams that profitably deliver work within a portfolio of accounts
Understands agency revenue and profitability model. Ensures work is completed within budget by project. Owns the revenue and forecast for the brand. Determines and negotiates budget needs
Keeps management informed of account status, problems, plans and meetings and includes senior management as needed
Thorough understanding of industry business trends
Responsible for ensuring tactical and strategic integrity and training the account team in this regard
Responsible for the development of ongoing business on their accounts and assisting with and identifying other new business development opportunities (organic growth)
Engage with senior level clients and continue an ongoing relationship development
Identify and proactively respond to needs that arise as well as lead longer term planning. Possess a good foundational knowledge of the category to which brands belong, and interpret market research data into brand ideas
Train, develop, and appropriately delegate to account team - encourage and provide growth and development to junior account management team
Ensure appropriate resource allocation and utilization across all departments
Lead tactical planning and SOW development
Client Partnership & Business Development:Responsible for client relationships at all levels. Engage with senior level clients and continue ongoing relationship development
Monitor and evaluate the competitive landscape to prove senior level strategic insights
Mine new, organic business opportunities with existing clients, by building relationships across the client’s organization and with key industry partners
Establish a strategic partnership with clients, ensuring agency POV is shared and delivered effectively
Identify and solidify client relationships beyond the day-to-day project owners
Partner with clients to identify and strategize new project details and develop project briefs
Conduct regular client status meetings to communicate project development and maintain alignment with…
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