Senior Manager, ECQ Delivery

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.

This is work that transforms the lives of patients, and the careers of those who do it.

The Senior Manager, Equipment Commissioning & Qualification (ECQ) Delivery supports the successful operation of facility, laboratory and business functions at multi-use sites through interaction with internal team members, peer-level customers, and external service providers. The incumbent supervises entry, junior, and experienced-level professionals tasked with commissioning and qualifying new equipment, facilities, and utilities, and maintaining equipment systems in a qualified/validated state according to established policies and procedures.

The individual oversees multiple projects and ongoing work activities of low to moderate complexity to ensure on-time and within-budget completion. In addition to answering questions and resolving issues for staff, the incumbent spends a small portion of their time on individual work and may recommend modifications to work processes or procedures to functional management.

Shift: Mon-Fri: 8AM-5PM

• Directly manage Equipment Commissioning & Qualification equipment qualification and computerized system validation teams.
• Manage and allocate resources responsible for teams performing validation activities of new equipment and standalone/enterprise laboratory computerized systems and/or changes to existing equipment and standalone/enterprise computerized systems.
• Define the needs, benefits, and technical strategy within the project life-cycle and overall processes.
• Manage project teams with emphasis on solutions to technical and compliance challenges in all phases of the System Lifecycle.
• Oversee the Development/Review/Approval of SOPs, WPs, test protocols, validation deliverables, plans and policies as needed.
• Maintain departmental commissioning and qualification procedures and policies. Ensure site and project master plans comply with global policies and regulatory agency requirements.
• Ensure resources performing validation activities are knowledgeable of and in tune with latest industry regulations and initiatives.
• Provide input and guidance for change strategy, risk assessment, testing and compliance gaps.
• Ensure compliance with Facilities Services Qualification Master Plan.
• Oversee the site requalification activities and requalification programs.
• Responsible for developing and managing budgets and resources for the program.
• Create departmental metrics; understand, review, and deliver metrics to the team to determine areas for improvement.

• Lead a larger team of up to 50 people across multiple areas, including 3 direct supervisors/manager-level personnel.
• Interview and hire internal and/or external personnel to fill necessary roles.
• Provide direction to internal and external team members.
• Manage the workload of team members to ensure appropriate work-life balance.
• Delegate, develop, and motivate direct and contract reports.
• Set departmental and individual goals.
• Deliver personnel performance reviews.
• Ensure team members are appropriately trained for duties being performed.
• Assist in the preparation of departmental operational expense and capital budgets; justify and work within approved headcount.
• Promote and ensure the safety of all team members and…