CX Insights Analyst II - Data-Driven Customer Experience
Listed on 2026-10-13
-
IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis -
Business
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
REI is seeking an CX Insights Analyst II to deliver data-driven insights that enhance customer experiences across Sales & Customer Support touchpoints. You will analyze diverse data sources, identify root causes, and articulate actionable recommendations to improve the customer journey.
The role supports program evaluation and technology-enabled CX initiatives, partnering across teams. Ideal candidates bring 5+ years in data analytics with strong skills in VOC, survey analytics, and BI tools,
We invite applications for the CX Insights Analyst II
- Data-Driven Customer Experience position located in Sumner, WA, United States.
As a CX Insights Analyst II
- Data-Driven Customer Experience, you will play an important part at REI in Sumner, WA, United States.
The following position is for a CX Insights Analyst II
- Data-Driven Customer Experience with REI.
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