On-Site Service Specialist

Location: Sumner, WA
Pay Rate: $18.00-$20.00 per hour
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Position Type: Temp-to-Hire
Work Location: 100% Onsite

We are seeking a dependable and customer-focused Mailroom Associate to support daily mailroom, shipping, receiving, and package distribution operations at a corporate warehouse facility in Sumner, WA. The ideal candidate will have strong customer service skills, basic computer proficiency, and the ability to work independently in a fast-paced environment.

• Process, sort, and distribute incoming and outgoing mail and packages.
• Handle daily shipping and receiving activities using various carriers.
• Prepare packages for shipment, verify packing slips, and maintain accurate records.
• Respond to customer inquiries and provide support to onsite and remote employees.
• Utilize Microsoft Outlook, Excel, Word, and web-based systems to process requests.
• Operate hand trucks, dollies, and pallet jacks to move packages and materials.
• Assist with mail delivery routes and general mailroom operations.
• Troubleshoot basic shipping, receiving, and mail processing issues.
• Maintain an organized, safe, and efficient work environment.
• Work independently and assist team members with changing daily priorities.

• High school diploma or GED required.
• 1–2 years of related experience in mailroom operations, shipping and receiving, warehouse support, or customer service.
• Basic computer skills, including Microsoft Office proficiency.
• Familiarity with shipping carriers, package handling, and receiving procedures preferred.
• Strong verbal and written communication skills.
• Excellent customer service and organizational skills.
• Ability to work independently, multitask, and prioritize assignments.
• Experience operating copiers, printers, or other office equipment is a plus.
• Strong attention to detail and problem-solving abilities.
• Valid driver's license and required auto insurance coverage.

• Ability to lift and move packages weighing up to 50 lbs.
• Comfortable standing and walking on concrete surfaces throughout the workday.
• Ability to use hand trucks, dollies, and pallet jacks as needed.

• Corporate mailroom located within a warehouse facility.
• Small, collaborative team environment.
• Business casual or warehouse casual attire; jeans and sneakers are acceptable.
• No routine driving required.

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.