Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits,dataand resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensivebenefitsand career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.

Join us to start
Caring. Connecting. Growing together.

Optumis seeking an
Associate Patient Care Coordinator
to join our growing team. At Optum, we are transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing
your life's best work.

Schedule
:
This is a 40-hour work week, Monday through Friday, between the hours of 7:30 AM to 5:30 PM. Business hours may change due to business needs. May be asked to float to other locations for coverage, as needed.
Location
:
Onsite
-674 W Liberty St, Sumter, SC 29150

• Greet and check in patients
• Verifies patient demographics and insurance information
• Collects outstanding balances, co-pays, deductibles and co-insurances
• Checks patients out and schedules future appointments
• Performs general clerical duties
• Meets the communication needs of the patient/ family, practice providers, and practice staff
• Participate in performance improvement activities
• Greet patients in a professional and courteous manner
• Directs patients to appropriate areas
• Check-in' all patients, gives patient medical forms to complete and update if needed
• Collecting payments, printing receipts, and posting payments
• Scanning and filing patients' information if needed
• Reconciles cash drawer daily and send deposit to Department manager
• Retrieve and sort mail into appropriate boxes
• Sorts and documents any returned mail
• Maintains a good working relationship with practice staff members
• Performs all other duties assigned
• Meets dress code standards: appearance is neat and clean
• Completes annual/ monthly education requirements
• Reports to work on time and as scheduled
• Completes work in a timely manner
• Attend staff meetings
• Ensures patient confidentiality
• Complies with all practice policies and procedures.
• Willing to work weekends in rotation and travel to either of the 2 Urgent Cares to fulfill the business needs
• Performs other duties as assigned and adapts to new workflow implementations

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma/GED
• 1+ years of customer service or healthcare related experience
• 1+ years of computer proficiency experience in Microsoft Office (Outlook, Word, etc.)