Chat Systems Administrator

Trace Systems

Chat Systems Administrator I

US-SC-Shaw AFB

Job Title:

Chat Systems Administrator I

Location:

Shaw AFB, SC

This position is pending contract award.

Trace Systems is actively recruiting for a Chat Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SC. The job responsibilities include, but are not limited to:

• Support the day-to-day management, operation, maintenance and administration of communications and IT systems and services in production, development, exercise and training environments.
• Install, patch, upgrade, tune, optimize and repair hardware and software to maintain optimal performance;
• Perform O&M of equipment and/or systems up to and including their demarcation points, and shall coordinate with, and assist external entities in troubleshooting beyond their demarcation point during outages and troubleshooting, as required;
• Establish a trend analysis program to ensure equipment, systems and services meet minimum operational availability, reliability and survivability requirements.
• Identify hardware, software and/or service shortfalls and provide optimization recommendations to the government technical representative.
• Schedule, coordinate, perform and record Preventive Maintenance Inspections (PMIs) on the communication and IT systems and associated hardware.
• Perform unscheduled maintenance when equipment repairs and/or service restoration is required;
• Monitor equipment and systems for indications of warnings, faults, alarm conditions and outages; and provide component and system fault isolation, diagnostics, troubleshooting and restoration services;
• Troubleshoot until the source of the condition, degradation or outage is identified, and implement corrective actions and repairs to restore affected equipment, systems or services to full operational capability;
• Design, write, modify and implement software programs/applications;
• Develop "glue-ware" to support operational client applications and security patches;
• Provide Tier 2 technical support;
• Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services;
• Manage and administer user accounts, profiles and access;
• Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment;
• Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance;
• Provide technical assistance for assigned projects;
• Provide desktop, server and software application integration support;
• Operate and maintain monitoring and analysis tools; and detect, analyze and resolve platform, infrastructure and system problems;
• Other Duties as Required.

• Active, in-scope US Government issued Secret clearance with eligibility.
• US Citizenship is required.

General

Experience:

• 2+ years performing administrative maintenance on server operating systems.
• Understanding of chat programs in a DOD environment.
• DoDM 8140 IAT Level 2 (Security+) or higher; and Microsoft Certified Solution Associate (MCSA) or equivalent certification.

Education:

• High School Diploma or GED.

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply:

We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression.

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.