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IT Help Desk Specialist: First-Line Support

Job in Sumter, Sumter County, South Carolina, 29153, USA
Listing for: Safe-Federal-Credit-Union
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Safe-Federal-Credit-Union is seeking an entry-level Help Desk Support I in Sumter, SC. The role provides first-level contact for information systems issues and logs calls, tickets, and routing for resolution. You will troubleshoot during your shift and escalate as needed to ensure timely fixes.

The position emphasizes customer service, teamwork, and clear communication, with opportunities to grow in a fast-paced IT environment within a credit union setting.

As a IT Help Desk Specialist:
First-Line Support, you will play an important part at Safe-Federal-Credit-Union in Sumter, SC, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Sumter, SC, United States.

This opportunity is part of our work in IT & Technology.

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