Senior NOSC Administrator

PMdigital.ai is looking for a Senior NOSC Administrator to support the Air Force Operational Medicine Information Systems (AFOMIS) Program Office and AFCENT Surgeon General (AFCENT/SG) on the Medical Expeditionary Systems (MEDXS) program. MEDXS provides full life-cycle IM/IT support for the Air Force Medical Service's operational medicine capabilities. That includes the MEDXS Web Portal, the medical Waiver Management System, analytics dashboards, and Theater Medical Information Program–Joint (TMIP-J) applications used by deployed medical forces at garrison and forward locations in the USCENTCOM AOR.

• Location:
  
  On-site at the AFCENT Network Operations Support Center (NOSC), Shaw AFB, Sumter, SC
• Clearance:
  Active Secret
• Travel:
  Occasional, including OCONUS
• Type:
  Full-time

The Senior NOSC Administrator leads network operations and remote application support from the AFCENT NOSC. You'll keep deployed medical sites connected, responsive, and fully operational 24x7x365.

• Lead NOSC network administration and remote application support for all operational medical systems that support deployed forces.
• Keep connectivity, system responsiveness, and application access sustained across theater sites, including during Government-declared crises and contingencies.
• Manage helpdesk ticket intake, triage, and escalation to meet tiered service levels and the 97% monthly availability target.
• Lead efforts to resolve or work around critical outages within 4 hours.
• Coordinate with AFCENT/SG CIO, engineering, and system administration staff on network-related changes, patches, and releases.
• Access secure facilities at Shaw AFB and support engineering for classified operations.
• Provide NOSC input to the Monthly Status Report and to lessons learned.

• 5 or more years of directly relevant experience.
• Demonstrated experience providing network administration and remote application support for TMIP or similar operational systems at deployed locations.
• Direct experience managing military network operations and military EHR systems.
• DCWF Work Role 441 (Network Operations Specialist), Intermediate proficiency per DoDM 8140.03.
• OCONUS Readiness Requirements (below).

• Experience at an AFCENT, CENTCOM, or other COCOM NOSC.
• Experience with Fortigate or similar network security appliances.

• Active U.S. Government Secret security clearance (T3). Clearance verification will be required.
• Valid U.S. passport with at least 18 months of validity remaining.
• Proven experience managing personnel deployments, using the Synchronized Predeployment and Operational Tracker (SPOT), and handling host-nation theater clearance/DOCPER requirements across multiple OCONUS AORs.