Senior Solutions Architect — AI-Enabled CX & Cloud
Listed on 2026-10-30
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IT/Tech
AI Business & Operations, AI Engineer (Applied/Software)
Zendesk is seeking a Senior Solutions Architect to expand our Services business in North America. You will own technical scoping, guide customer conversations, and partner with Sales, Services, Product, and Customer Success to design the optimal Zendesk solution.
The role requires hands-on AI technologies, including AI-assisted workflows, agents, and integrations, and you will work with stakeholders from executives to implementation teams to demonstrate value and feasibility.
This role, Senior Solutions Architect — AI-Enabled CX & Cloud at Zendesk, could be your next career step.
Learn more about the Senior Solutions Architect — AI-Enabled CX & Cloud role in the description above.
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